Skip to content
ClaimTrace

Built for investigation firms

Choose a platform that grows with your operation.

Every plan includes all ClaimTrace features, from case intake and investigator assignments to evidence, final reports and management dashboards. Choose your monthly case capacity and get your team set up with guided implementation.

All features included

Your case volume. The complete platform.

Every plan gives your team access to all ClaimTrace features. Choose the monthly case capacity that fits your operation.

Click the dropdown below to view and select the number of cases per month.

Only new case registrations count towards your monthly allowance.

  • Case management
  • Investigator management
  • Evidence and reports
  • Client portal
  • Invoicing and expenses
  • Analytics and permissions
Explore all features

Your monthly plan

Growth plan

Up to 100 new cases / month

KSh 40,000

/ month

One-time implementation
& onboarding
KSh 75,000
First month total
KSh 115,000
Request a Demo

Excludes applicable taxes and separately agreed work.

Clear subscription and setup costs. Monthly prices cover your selected plan; implementation and onboarding is a separate one-time fee. All amounts exclude applicable taxes and separately agreed work.

Included users, storage, support, overage terms and the treatment of archived or reopened cases are confirmed in your quotation before activation. For 501–999 new cases a month, talk to our team about capacity.

Implementation & onboarding

Set up for the way your firm works.

Your one-time fee covers configuring the platform, onboarding your team and preparing for production. The scope is agreed before work begins.

What the fee covers

  • Organization and workspace configuration
  • User accounts, roles and permissions
  • Case workflow configuration
  • Initial settings and branding, where supported
  • Importing existing records within the agreed scope
  • Staff onboarding and administrator training
  • Production readiness checks and launch assistance

Your quotation specifies the training and data migration included. Complex migrations, integrations and substantial custom development are quoted separately.

Example: 200 new cases a month

Professional plan

Monthly subscription
KSh 75,000
One-time implementation
KSh 100,000
First month total
KSh 175,000
Subsequent months
KSh 75,000 / month

Excludes applicable taxes and separately agreed work.

Across every plan

Every feature, at every case volume.

Starter, Growth, Professional, Business and Enterprise all include the complete platform. Your case capacity determines your plan.

Cases & field teams

Coordinate investigations from intake to completion.

  • Case management and workflow configuration
  • Investigator and tracer management
  • Assignments, deadlines and notifications
  • Case activity and history

Evidence & clients

Keep records, reports and client communication connected.

  • Evidence and document management
  • Final reports and custom reporting
  • Client portal and case visibility
  • Data exports

Finance & insights

Understand the performance and cost of your operation.

  • Invoicing and expenses
  • Financial reporting
  • Payroll-related workflows
  • Management dashboards and analytics

Access & administration

Manage your team and connect your systems.

  • User management, roles and permissions
  • Access controls and administration
  • Custom workflows and configuration
  • API and system integration capabilities

Every plan includes guided onboarding within the agreed implementation scope. Complex integrations, migrations and custom development are scoped and quoted separately for any plan.

Future capabilities

Start with the platform today. Add AI when it is ready.

The core platform is ready to use. Potential AI capabilities will be introduced after testing, with pricing and any usage allowances confirmed at launch. AI is not included in the plans listed above.

  • Report assistance: structured drafts from investigator notes.
  • Document extraction: relevant details from uploaded documents.
  • Case summaries: concise summaries of lengthy investigation records.
  • Quality checks: missing information or inconsistencies flagged for human review.

These capabilities are intended to assist investigators. Fraud determinations remain with human reviewers.

Questions

Pricing questions, answered

Anything not covered here, our team can walk you through directly.

Talk to Our Team
How are monthly cases counted?
Your allowance covers new cases registered during each billing month. A case that stays open for several months does not consume a new allowance each month. The treatment of archived and reopened cases is confirmed in your quotation.
What happens if we exceed our case allowance?
We agree overage terms and any additional capacity with you before activation. If you expect higher volumes, talk to our team about upgrading or a tailored capacity arrangement. No overage rate is included in the prices shown here.
Is there an implementation and onboarding fee?
Yes. The one-time fee is KSh 50,000 for Starter, KSh 75,000 for Growth, KSh 100,000 for Professional and KSh 150,000 for Business. Enterprise implementation starts from KSh 200,000. Training and data migration are scoped in your quotation; complex migrations, integrations and custom development are quoted separately.
How many users and how much storage are included?
Included users, storage and support arrangements are confirmed in your quotation based on your team and operational requirements. Discuss these details with our team before selecting a plan.
Can I upgrade later?
Yes. Increase your monthly case capacity as your organization grows. All plans include the same features, so your team keeps access to the complete platform at every volume.
Can ClaimTrace support system integrations?
Integration capabilities are available across all plans. Specific integrations depend on your systems and implementation scope; complex integration work is quoted separately.
Are all features included in every plan?
Yes. Every plan includes all current ClaimTrace platform features, including the client portal, evidence management, reporting, invoicing, expenses, analytics and access controls. Plans are based on monthly case capacity. Custom development and complex implementation work are scoped separately.
Is AI included in the subscription?
AI is a future capability. All plans include every current platform feature; AI availability, pricing and any usage allowances will be confirmed when it is tested and ready to launch.
Do these prices include taxes?
All listed subscription and implementation amounts exclude applicable taxes and separately agreed work.

Looking for something else? See the full FAQ.

Get started

Let’s find the right setup for your operation.

Tell us about your case volumes, team and workflow, and we will walk you through the plan that fits.

Request a Demo Talk to Our Team
  • Guided walkthrough
  • Built around your workflow
  • No obligation