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Insurance companies

Better visibility into outsourced investigations.

ClaimTrace helps create a more connected relationship between insurers and the investigation companies handling their cases.

What you get

The investigation, without the follow-up

Access is granted by the investigation company, case by case, at the level of detail they choose to share.

Case Visibility

See the status of investigations without relying entirely on manual follow-ups.

Secure Client Access

Access relevant case information through a controlled portal.

Documents & Reports

Access investigation outputs within the context of the relevant case.

Structured Communication

Keep case communication connected to the investigation record.

Integration Ready

Explore system-to-system integration for enterprise workflows.

Documents and reports

Collect the report where the case already lives.

Completed reports and supporting documents arrive attached to the instruction they answer, so nothing has to be matched back to a claim file by hand.

  • Reports attached to the instruction
  • Supporting evidence in context
  • Access controlled per case
  • Activity history retained

Integration ready

Designed for system-to-system connectivity.

Enterprise claims operations rarely run on one system. ClaimTrace is built to exchange information rather than sit apart from it.

Connectivity is scoped with each organisation. We will walk through what your claims workflow needs before anything is committed to.

Email
Document storage
Finance systems
Claims systems
APIs
Data exchange

Integration options are explored with each organisation during onboarding.

Get started

See what your investigations look like in one place

Talk to our team about how ClaimTrace fits the way your organisation instructs and tracks investigations.

  • Guided walkthrough
  • Built around your workflow
  • No obligation